Camera or microphone not working
- Check your browser permissions and make sure All0e can access the camera and microphone.
- Close other apps that may already be using the device.
- Refresh the page or rejoin the room after changing browser permissions.
Support
Help when something blocks your call
Use this page to troubleshoot common issues, find answers faster, and contact the All0e team if you need help with meetings, bug reports, or account questions.
Troubleshoot meeting issues
Fix common camera, microphone, browser, and connection problems before or during a call.
Read common answers
Browse the FAQ for quick answers about rooms, browsers, privacy, and account basics.
Contact the team
Send a general question, bug report, or feature request directly from the support page.
Privacy and policy help
Review the legal pages if you need details about terms, privacy, or how data is handled.
Quick troubleshooting
Most meeting issues are caused by browser permissions, unstable network conditions, or device conflicts. Start with the checks below.
Cannot join a room
- Confirm the room link is complete and you are opening it in a supported modern browser.
- Try a private window or another browser if the room page is stuck loading.
- If the issue continues, include the room link and browser version in your message to support.
Poor audio or video quality
- Switch to a more stable internet connection or move closer to your Wi-Fi router.
- Turn off extra apps or browser tabs that may be using bandwidth or device resources.
- If you are on mobile, try disabling battery-saving modes that can limit media performance.
Need a faster answer?
The FAQ covers the most common questions about joining meetings, supported browsers, privacy, and how rooms work.
Contact support
If you still need help, send a message below. For bug reports, you can attach screenshots to show what went wrong.